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Jacqueline Caicedo, a code compliance officer in Miami Beach, Florida, received a complaint about a resident’s “severely overgrown” yard. But when Caicedo arrived at the residence, she spoke with the owner and learned his story. “He confessed that he didn’t cut his grass in a few years after the loss of a close relative,” “His balance is off. He can’t stand up for long periods of time and he’s been in a big state of depression after the passing of a very close relative." "It was very heartbreaking and it was sad to hear.” Caicedo couldn’t bring herself to hand him a fine. Instead she wanted to help him, but she couldn't do it alone. “It was hard at first to get people to come out on their day off,” Caicedo said. But she managed to gather 11 of her coworkers to help a stranger in need out on a Saturday. Over the course of four hours, the volunteers used their own equipment to mow, weed, and spruce up the man’s yard. But Caicedo wasn't done yet. She also contacted the on his behalf, and filled out an application for Miami Beach’s Homeowner Rehabilitation Program. The program provides eligible homeowners up to $70,000 in order to remodel their home.